Ordering
How can I place an order?
You can place an order by selecting your preferred product, adding it to your cart, and completing checkout through our secure payment system.
Can I change or cancel my order?
If you need to make changes to your order, please contact us as soon as possible at service@olibco.com.
We will do our best to assist before your order enters processing.
Shipping
How long does shipping take?
Orders are usually processed within 1-3 business days. Delivery times may vary depending on destination and shipping method.
Will I receive tracking information?
Yes. Once your order ships, tracking information will be sent to the email address provided during checkout.
Returns
What is your return policy?
We accept eligible returns within 30 days of delivery. Products must be returned in unused condition with original packaging when applicable.
How do I request a return?
Please contact our customer service team at service@olibco.com with your order information.
Products
Are product colors exactly as shown?
Product colors may vary slightly depending on screen settings and lighting conditions.
Do you add new products?
Yes. We regularly review and update our collections with seasonal and everyday products.
Contact
Still have questions?
Email us at: service@olibco.com